Frequently Asked Question

HGST RMA Information
Last Updated 4 years ago

HGST RMA Information


*Please note that you will need to apply RMA at before sending in the HDD.

Please be aware that you may experience a delay in receiving your replacement disk drive based on stock availability.
If product is available, your replacement order will be processed by within 14 working days after the receipt of your defective disk drive.

Please write the RMA number on the outside of your package when returning to HGST .
Send the hard disk drive to the following address:

Shipping Address / Contact:
Primasiana Pte Ltd
85C Toa Payoh Lorong 4,
Toa Payoh Peakview

Tel No. (65) 86214521

To check on your RMA status / Instructions, please refer to the link given below:

Alternative HGST Hard drive Warranty Check



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