ACE Peripherals | Support Ticket System

Frequently Asked Question

WD, HGST & G-Technology RMA Information
Last Updated 2 months ago

WD RMA Centre

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*Please note that you will need to apply RMA at https://www.westerndigital.com/en-sg/support/store/warranty-services before sending in the HDD.

Primasiana Pte Ltd (drop-off for RMA)
85C Toa Payoh Lorong 4, Toa Payoh Peakview, Unit #01-384, Singapore 313085
Mon- Fri: 10.00 a.m - 7.00 p.m
Sat, Sun & PH: Closed
Phone: +65 8621 4521

Ontrack Singapore
(Data Recovery Only)
Nordic European Centre
3, International Business Park #02-27 Singapore 609927
Mon- Fri: 9.00 a.m - 6.00 p.m
Phone:+65 6296 5131 or +65 3158 5522

WD RMA status
/ Instructions, please refer to the link given below:
https://support-in.wd.com/app/warrantystatusweb

HGST & G-Technology RMA status / Instructions, please refer to the link given below:

https://www2.hgst.com/portal/site/en/support/warranty/

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ETHv200629

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