Frequently Asked Question
Hotline Support for NAS and Surveillance HDD Products
Last Updated 8 years ago
The 24x7 hotline numbers below are dedicated for Surveillance and internal NAS hard drive support, in English only.
Singapore +65-64854570
Web link: http://www.seagate.com/as/en/contacts/surveillance-updates-master-rcb/
Singapore +65-64854570
Web link: http://www.seagate.com/as/en/contacts/surveillance-updates-master-rcb/
Asia-Pacific (APAC)
| Country | Number |
| Australia | 1-800-205-827 |
| Hong Kong | 3071-3040 |
| India | 000.800.440.1967 |
| Indonesia | 001-803-44-2302 (Indosat) |
| Indonesia | 007-803-011-4564 (Telkom) |
| Japan | 0120-984460 |
| Malaysia | 1800-881-625 |
| New Zealand | 0800-750-335 |
| Philippines | 1800-1441-0585 |
| Singapore | 65.6485.4570 |
| Taiwan | 0-809-090-290 |
| Thailand | 001-800-441-5918 |
| Vietnam | "Access Code: Dial 1.228.0288 (Viettel) or 1.201.0288 (VNPT) then 877.546.4167" |
| China | 400.881.3880 |
| South Korea | 080-443-0880 |
Europe, Middle East, Africa
| Country | Number |
| Austria | 08.0007.0317 |
| Belgium | 08.008.1655 |
| Denmark | 80.25.15.32 |
| Finland | 800774106 |
| France | 08.0554.2624 |
| Germany | 08.00724.1923 |
| Great Britain | 08.00023.2259 |
| Ireland | 18.0080.0049 |
| Italy | 800902590 |
| Luxembourg | 80085082 |
| Netherlands | 8003948095 |
| Norway | 80057917 |
| Poland | 8.0070.7069 |
| Portugal | 800784566 |
| Spain | 900.81.09.19 |
| Sweden | 02.0100.492 |
| Switzerland | 0800.200.224 |
| Turkey | 00.800.6890.8282 |
Americas (AMER)
| Country | Number |
| United States | 800.270.6041 |
| Canada | 800.270.6041 |
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