Open a New Ticket

Please fill in the form below to open a new ticket.

Contact Information Select ACE Support - General support Select ACE RMA - Return Merchandise Authorization for Repair (Require Ticket No.) Select ACE Premium Maintenance - Maintenance, Preventive or Premium Support Contract (Require Contract No.) Select JTC 360 RCS - JTC 360 Reality Capture Solution
Email Address *
Full Name *
Company Name
Phone Number * Ext:
Address
Country *
Help Topic
*
Ticket Details Please Describe Your Issue. To update a previously submitted ticket or upload an attachment, please login.
Type of Customer *
Issue Summary * Kindly input the following method to allow us to expedite to the correct support team Brand - Model - Issue (e.g. Synology - DS420 - Unable to access files)
What is the best to describe your ticket? * You can choose more than one, have you look at our knowledgebase? http://support.aceperipherals.com/kb/
Brand * You can choose more than one brand. To select multiple brand, hold CTRL and Click on choices.
Product Number (Model)
Serial Number
Proof of Purchase
Warranty Status *
Operating System * Client Operating System
Type of Usage *
Drop files here or choose them
Problem Reproduce Steps
CAPTCHA Text:	Enter the text shown on the image. *