ACE Peripherals | Support Ticket System

Frequently Asked Question

Seagate & Lacie RMA Information
Last Updated 4 months ago



Experience hassle-free customers service at Seagate 3 simple steps to get your drive replaced:

  1. Create RMA online and proceed to send to seacare centre.
  2. *Please note that you will need to apply RMA at before sending in the HDD.

  3. Get a queue number and submit drive*
  4. *maximum 5 drives

  5. Replacement will be delivered.

Laptop General Hospital (drop-off for RMA)
1 Rochor Canal Road #03-01 Sim Lim Square Singapore 188504
Mon - Sat: 10:30 a.m - 6:00 p.m
Sun & PH: Closed
Phone: +65-6333-3343

Seagate Singapore HQ (includes Data Recovery)
Mon - Fri: 8:00 a.m - 5:00 p.m
Sat, Sun & PH: Closed
Phone: 800-110-1150 or +65-6302-4550

Seagate RMA status / Instructions, please refer to the link given below:


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