Frequently Asked Question

You can use the Remote Desktop feature in Microsoft Windows or MAC to connect to QNAP Virtual Machine from another remote computer.

To start Remote Desktop on the computer you want to work from

Using Window

1. Open Remote Desktop Connection by clicking the Start button . In the search box, type Remote Desktop Connection, and then, in the list of results, click Remote Desktop Connection.
   
2. In the Computer box, click Show Options
   
3. Type the name of the computer & Username that you want to connect to, and then click Connect. (You can also type the IP address instead of the computer name.). You may Check Box "Allow me to save credentials" to save your password.
   
4. A Windows Security box will come out and request for the password. You may check "Remember me" to save your log in details. Then click OK.
   
5. A Windows will come out and click Yes to connect.