Frequently Asked Question

Multimedia Management couldn't add in new folder path as "Media Folder"
Last Updated 10 years ago


It should be caused by the database of Media Library is corrupted.

How to Fix:
Step 1: Please use winscp to accesss your NAS
Download from https://winscp.net/eng/download.php (Portable version will do)

Step 2: find where you data located
like
/share/MD(x)_DATA (x is number)
/share/HD(x)_DATA (x is ahphabet)
/share/CACHEDEV(x)_DATA (x is Number)

Step 3: find .system folder,access it

Step 4: delete everything in it

Step 5: and reboot the NAS.



ZGTLv151215

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