ACE Peripherals | Support Ticket System

Frequently Asked Question

HD: How can I get the alarm emails on HD cameras?
Last Updated 6 years ago

In order to get email alerts, please follow the 2 steps below to configure your camera.

Step 1: Setup Mail Settings

Please go to Settings-->Network-->Mail Settings menu, setup your email first. Refer to Picture 1, we take Hotmail for example:
Picture 1

Note:

1. Please make sure that your sender email supports SMTP;
2. Please click on “Save” before you click on “Test”;
3. Make sure the test result is success.

After succeed, you will receive a test email in the mailbox of sender.


Step 2: Setup the Motion Alarm Settings

Please go to Settings-->Alarm-->Motion Detection menu. Refer to Picture 2, → click “enable” first, → choose “Send E-mail” for the alarm action, → set your detection area , and →set your schedule.
Picture 2

Do not forget to click on “Save” after you finish settings.
If there is motion trigger, camera will alarm and you can receive alarm emails.

Note:
1. Please DO NOT forget to set the alarm schedule, the alarm schedule is red
2. Please make sure your camera time is correct.
3. Please DO NOT forget the set the alarm area, the detected area is covered by the red grids.

End


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