ACE Peripherals | Support Ticket System

Frequently Asked Question

HD: Why can’t I install the IP Camera tool in Mac?
Last Updated 6 years ago

Sometimes you can’t run or download the IP Camera tool in Mac, there is no response after you click on it. That’s because your computer don’t allow the application which doesn’t downloaded form App Store to run.

1. Click on “Apple” icon, then choose “System Preference”.
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2. Please click on “Security & Privacy”.
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3. Click on “Unlock” on the left lower corner, then choose “Anywhere” on the “Allow applications downloaded from” list. After this change, you’ll be able to run IP Camera Tool without problem on your Mac.
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