Frequently Asked Questions

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113 FAQs matched your search criteria.
  1. Application: Application Portal
  2. Application: How to connect to Synology's VPN Server using a Windows PC or Mac?
  3. Application: How to create and manage your to-do list with Note Station?
  4. Application: How to install and use the Google Chrome App for Note Station?
  5. Application: How to install applications with Package Center?
  6. Application: How to join the Synology NAS to the LDAP directory service
  7. Application: How to set up VPN Server in Synology NAS?
  8. Application: How to submit Support Request to Synology?
  9. Application: What is Synology Cloud Sync Decryption Tool?
  10. Backup & Restore: How to retrieve backup files with Hyper Backup Explorer (Windows/Mac/Linux)?
  11. Backup & Restore: How to use Cloud Station to backup my PC folder? (For Windows users)
  12. Backup & Restore: How to use Cloud Station to sync files between Synology NAS and Windows computers
  13. Backup & Restore: What backup software does my Synology NAS support?
  14. Backup & Restore: What backup tasks are monitored by Hyper Backup Vault?
  15. Backup: How to back up your Synology NAS
  16. Cloud Service: How to back up the data in my Google Drive with Synology?
  17. Cloud Service: How to back up the data on your Synology NAS to the public cloud?
  18. Compatibility List: How do I check the PID and VID of my USB device?
  19. DS file (Android)
  20. DS file (iOS)
  21. File Sharing: How can I use File Station to access files on my Mac computer?
  22. File Sharing: How to access files on Synology NAS via FTP?
  23. File sharing: How to access files on Synology NAS within the local network (NFS)?
  24. File Sharing: How to create a Shared Folder?
  25. File Sharing: How to map network drives from your Synology NAS Using Synology Assistant?
  26. File Sharing: How to set up user's privilege for shared folders on Synology NAS?
  27. File Sharing: Store files to Synology NAS from a Mac computer within the local network
  28. File Sharing: Store files to Synology NAS from a Windows PC within the local network
  29. General: Can I create a high-availability cluster with two different Synology NAS servers?
  30. General: How do I find the suitable Synology NAS to run MailPlus?
  31. General: How to change Synology NAS admin & user password?
  32. General: How to choose the right HDD for my Synology NAS?
  33. General: How to create a high-availability configuration with Synology NAS?
  34. General: How to fix if my Windows cannot access shared folder?
  35. General: How to login to DSM with root permission via SSH/Telnet?
  36. General: How to make Synology NAS accessible over the Internet?
  37. General: How to migrate emails from other mail servers to Synology MailPlus Server?
  38. General: How to migrate Evernote notebooks to Note Station?
  39. General: How to migrate Synology Mail Server to MailPlus Server?
  40. General: How to reset your Synology NAS?
  41. General: How to retrieve Synology System Log?
  42. General: How to set up MailPlus Server on your Synology NAS?
  43. General: Not able to access to Synology NAS
  44. General: Unable to map network drive - System Error 67
  45. General: Upgrading DS1815+ RAM
  46. General: What can I do if the STATUS LED keeps flashing in orange?
  47. General: What can I do to fix slow SMB file transfers on OS X 10.11.5?
  48. General: What is Synology DDNS Service?
  49. General: What is the RESET button on the Synology product for?
  50. General: What is the width of my RackStation server?
  51. General: What kind of CPU does my Synology NAS have?
  52. General: What network ports are used by Synology services?
  53. General: What stops my Synology NAS from entering System Hibernation?
  54. General: What type of fan speed modes are available on my Synology NAS?
  55. General: What UPS (Uninterruptible Power Supply) devices do Synology product support?
  56. General: What USB3.0 external storage devices are supported by Synology NAS?
  57. General: Which Synology NAS models support WOL (Wake on LAN)?
  58. General: Why are Skype and MSN push notifications no longer supported in DSM?
  59. General: Why are the LED indicators on the LAN ports of my Synology NAS not working?
  60. General: Why can't I use HTTP to configure browser push notifications?
  61. General: Why can't I use Hyper-V over SMB3 to perform Windows Backup on my Synology NAS?
  62. General: Why does my Synology NAS have a single volume size limitation of 16TB?
  63. General: Why does Security Advisor inform me of modified system files?
  64. Guide: Synology Administrator Training
  65. How to Enhance the Security of Your Synology NAS
  66. Installation: How do I install an SSD into my Synology NAS for the best SSD cache performance?
  67. Multimedia: Can my Synology NAS transcode 4K videos for my device?
  68. Multimedia: Can my Synology NAS transcode videos for my device?
  69. Multimedia: How to embed Photo Station to WordPress, Joomla, Drupal, and other websites?
  70. Network: How to register Synology DNS server IP with Singtel Aztech Router?
  71. Network: LAN/Internet
  72. Network: Synology Set up OpenVPN on Mac
  73. Network: Synology Set up OpenVPN on Windows
  74. NVR: How do I choose the right PC for Surveillance Station Live View?
  75. NVR: How do I install Surveillance Station plugin on Internet Explorer to enable Surveillance Station Live View?
  76. NVR: How to add camera to Synology Surveillance Station?
  77. NVR: How to customize the transport protocol for my IP camera?
  78. NVR: How to enable GPU acceleration on Surveillance Station Client
  79. NVR: How to export IP camera configuration on Synology Surveillance Station?
  80. NVR: How to make an attempt to install an unsupported IP camera in Surveillance Station?
  81. NVR: How to make an attempt to install an unsupported IP camera in Surveillance Station? (New)
  82. NVR: How to operate the fisheye dewarping feature in Surveillance Station?
  83. NVR: Is Surveillance Station web player compatible with my browser and client operating system?
  84. NVR: What joystick does Synology Surveillance Station support?
  85. NVR: Which Surveillance Station features are currently not available on NVR216 Local Display, VS360HD, and Surveillance Station Client?
  86. NVR: Why is Surveillance Station plugin deactivated after the installation? (NPAPI issue for Google Chrome version 44 and older)
  87. Resolving Synology NAS Resource Monitor Issues
  88. SRM: Can Synology Router RT1900ac works with Singtel Mio TV?
  89. SRM: How come the "Oops! Website blocked!" page does not pop up even when a website has been blocked by my custom Web-filter?
  90. Storage: Choose a RAID Type
  91. Storage: Does the eSATA port of Synology products support eSATA disk enclosures with port multipliers?
  92. Storage: How can I recover data from my DiskStation using a PC?
  93. Storage: How do I enable file self-healing on DSM?
  94. Storage: How to create a Volume?
  95. Storage: How to increase Synology Storage Raid rebuild speed?
  96. Storage: How to repair a Volume or Disk Group?
  97. Storage: RAID Scrubbing*
  98. Storage: SSD Cache*
  99. Storage: What is Synology Hybrid RAID (SHR)?
  100. Storage: Which file system should I use to create a volume?
  101. Storage: Which models have limited support to Synology Hybrid RAID (SHR)?
  102. Storage: Which Synology DiskStation/RackStation can I use with Synology Expansion Units?
  103. Swapping Hard Drive Bay Placement in Synology NAS
  104. Virtualization: Configuring iSCSI port binding with multiple NICs in one vSwitch for VMware ESXi 5.x and 6.0.x
  105. Virtualization: Considerations for using software iSCSI port binding in ESX/ESXi (2038869)
  106. Virtualization: How to use iSCSI Targets on Mac computers?
  107. Virtualization: How to Use iSCSI Targets on VMware ESXi Server with Multipath Support?
  108. Virtualization: How to Use Port Binding to Configure Multipathing on VMware for Synology NAS?
  109. What can I do to enhance the wireless transfer performance of my Synology Router?
  110. White Paper: CMS Failover in Surveillance Station 8.0.0 and above
  111. White Paper: Synology High Availability (SHA)
  112. White Paper: Synology High Availability (SHA) - Shared Storage
  113. White Paper: Synology QuickConnect
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