Frequently Asked Question

For system security reasons, root access to Synology NAS is limited. If you need to get the root permission, please log in to your DSM in the command line interface (e.g. PuTTY) with any account credentials belonging to the Administrators group, and then run the sudo -i command to switch to root access.

Below is an example of the steps to get root access to a Synology NAS:

1. Launch PuTTY to connect to the server of which the IP address is "192.168.23.60" and the host name is "Jettlee".
2. login as: admin: "admin" account belongs to the Administrators group on the server "192.168.23.60".
3. admin@192.168.23.60's password: Enter the password of "admin".
4. admin@Jettlee:~$ sudo -i: Run the sudo -i command, and you may see a default message concerning user's privacy.
5. Password: Enter the password of "admin" again.
6. root@Jettlee: You are now logged in with root permission.