Frequently Asked Questions

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73 FAQs matched your search criteria.
  1. Application: How to submit Support Request to QNAP?
  2. Application: How to use Container Station?
  3. Backup: Create, manage and revert to snapshots on QNAP Turbo NAS
  4. Backup: Creating an External Backup Job
  5. Backup: How to Configure NetBak Replicator Back Up - Windows
  6. Backup: How to Configure Time Machine Back Up - Mac?
  7. Backup: How to use Hybrid Backup Sync to backup/restore/synchronize your files on a QNAP NAS
  8. File Access: How do I use Qsync to backup my PC folder? (For Windows users)
  9. File Access: How do I use Qsync to synchronize files on my computers and NAS? (For Mac users)
  10. File Access: How do I use Qsync to synchronize files on my computers and NAS? (For Windows users)
  11. File Access: How to use File Station to manage files on a QNAP NAS?
  12. File Access: How to Use OCR Converter to Recognize and Extract Text from Images?
  13. File access: Mapping a Shared Folder to a Windows Computer
  14. File Sharing: Why my File Station’s “Show files and folders of my PC” does not work?
  15. General: Accessing your QNAP NAS with myQNAPcloud Service
  16. General: Does TS-x51/x53's HDMI output support HDMI 1.4 for 4K TV?
  17. General: How do I reset the administrator password of my NAS?
  18. General: How to change QNAP NAS admin & user password?
  19. General: How to fix if my Windows cannot access NAS shared folder?
  20. General: How to reset your QNAP NAS?
  21. General: How to retrieve QNAP Diagnostic Log?
  22. General: How to retrieve QNAP System Log?
  23. General: NAS User Manual
  24. General: Not able to access to QNAP Turbo NAS
  25. General: QNAP NAS Installation
  26. General: QNAP SSD Cache White Paper
  27. General: Rack Kit Installation Guide for 1U NAS Servers
  28. General: What Is The Port Number Used By QNAP NAS?
  29. General: Why does my NAS system log report that the “File system is not clean”?
  30. Guide : QNAP NAS Workshop
  31. Guide: QNAP Administrator Training
  32. Management: How to use push service?
  33. Miscellaneous: How do I search QNAP NAS using Qfinder Pro?
  34. Miscellaneous: How to use the Helpdesk app to solve issues and provide feedback
  35. Multimedia Management couldn't add in new folder path as "Media Folder"
  36. Multimedia: How do I install Twonky in Ubuntu using Linux Station?
  37. Multimedia: How to install Ubuntu on Linux Station and launch software in Ubuntu Software Center?
  38. Multimedia: How to manage videos with Video Station?
  39. Multimedia: How to transcode videos to formats suitable for other devices?
  40. Multimedia: Which video formats support hardware acceleration?
  41. Multimedia: Why does it say ''VLC media player is not installed'' when I play the video in Google Chrome?
  42. Network & Security: How to use myQNAPcloud (QID) to remotely manage a NAS?
  43. Network: Does my NAS support QNAP Network & Virtual Switch?
  44. Network: How to configure to static IP address?
  45. Network: How to set up a QNAP NAS as a VPN server?
  46. Network: How to set up and use QVPN 2.0 ?
  47. Network: Set up OpenVPN on Mac
  48. Network: Set up OpenVPN on Windows
  49. Network: What's DNS server IP address for Singapore ISP teleco?
  50. QNAP: How Do You Set Up a Secure Volume with Encryption?
  51. Quickbook: Not Able to Access the Q Drive (Quickbook Database)
  52. Security: How to enhance account security using 2-step verification?
  53. Storage: Hot-swapping the hard drives when the RAID degraded
  54. Storage: How to Change the RAID type of a RAID group?
  55. Storage: How to create and use the iSCSI target service on a QNAP Turbo NAS?
  56. Storage: How to Expand Capacity by Adding a Drive?
  57. Storage: How to increase QNAP Storage Raid rebuild speed?
  58. Storage: How to re-build multiple volumes to use snapshots after upgrading to QTS 4.2.0?
  59. Storage: QNAP Storage Performance Best Practice
  60. Storage: QNAP Turbo NAS Choose a RAID Type
  61. Storage: Which models can support SSD caching and how much memory is needed?
  62. Surveillance Station 5.0: How many camera licenses / free channels do my NAS have?
  63. Surveillance Station 5.0: How to add your camera which is not listed in the selection?
  64. Swapping Hard Drive Bay Placement in QNAP NAS
  65. System Setting : Security
  66. System Setting : System Log
  67. Virtualization Station: How to access QNAP Virtual Machine using Remote Desktop Connection
  68. Virtualization Station: How to use Virtualization Station?
  69. Virtualization Station: Modify and Change Remote Desktop Listening Port
  70. Virtualization Station: Networking modes of Virtualization Station
  71. Virtualization Station: Virtual OS with USB support for CardPresso Dongle, HiTi and Zebra Card Printer.
  72. Web Server & Applications: How do I reset or change a root password for MySQL?
  73. Why Your NAS Doesn't Power On or Boot?

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