Why does Insta360 Studio say the LRV master file is missing or fail to import my INSV video?

Applies to: X-series 360 recordings imported into Insta360 Studio. File layouts differ between camera generations and modes.

Work through these checks

1. Copy the full recording from the card or camera into one local folder. Keep original names and extensions. An LRV file alone cannot recover the full-resolution recording.
2. Check the model's file layout. X3 commonly uses a paired 360 video set, while X4 and X5 use one main VID file containing both lenses. Do not delete a file simply because it appears to be a duplicate.
3. Import the original master and its associated files using current Studio. Renaming LRV to INSV or MP4 does not create the missing original video.
4. If the complete set still fails, compare file sizes and try another intact clip from the same camera. Preserve the failing original and test file repair on a copy where supported.

Confirm the result

Check both lenses, audio and the full clip duration in Studio before erasing or reusing the card. A low-resolution preview is not proof that the original is intact.

If you need help

Include these details in your ticket: Camera/model, Studio version, exact error and a filename/size listing. Provide a short non-private sample only if requested.

Updated 261107