Frequently Asked Question

Chrome 45 launches without NPAPI plugin support:

Due to Chrome 45 launches without NPAPI plugin support, the Apps which needs the NPAI plugin support will no longer work with Chrome 45.

Some of the functions will not be supported in Chrome 45:
1. Surveillance Center:
The viewer component for Surveillance will not be supported without NPAPI in Chrome.
Please use the Firefox, or IE as alternative solution for Windows.
Please use the Firefox, or Safari as alternative solution for Mac OS.

2. Looksgood:
The stream videos from NAS to browser will need the VLC media player plug-in.It will not be supported without NPAPI in Chrome.
Please use the Firefox, or IE as alternative solution for Windows
Please use the Firefox, as alternative solution for Mac OS.

3. File Explorer, and PhotoGallery:
The video preview will use the QuickTime plugin, it will not be supported without NPAPI in Chrome.If you need to use the video preview feature for File Explorer, and PhotoGallery.
Please use the Firefox, or IE as alternative solution for Windows.
Please use the Firefox, or Safari as alternative solution for Mac OS.