Frequently Asked Question

Issue

This guide is for users with the necessary permissions to execute the outlined tasks. If you encounter issues, make sure you have administrative access, or create a second administrator user.

• ESET PROTECT: Create a second administrator user
• ESET PROTECT Cloud: Create a second administrator user
• ESET Security Management Center: Create a second administrator user

You can perform two main tasks with this guide:

1. Upgrade ESET Endpoint Security, ESET Endpoint Antivirus, or ESET Server/Mail Security.
2. Deploy ESET endpoint solutions remotely.

ESET PROTECT On-prem (8.x–10.x)

Getting Started

• Previous: Deploy the ESET Management Agent
• Next: Post-installation tasks

Instructions

1. Open ESET PROTECT Web Console and log in.
2. Navigate to Tasks → Operating System → Software Install → New → Client Task.

Basic Settings

• Fill in the Name field.
• The Description field is optional.
• Task will auto-set to Software Install.
• Click Continue.

Linux Installations
Add --skip-license to Installation parameters if you wish to skip the EULA display.

Settings

• Under Package to Install, choose either to install from the repository or by a direct package URL.
  • From Repository:
    1. Select Operating System.
    2. Click Choose Package from Repository.
    3. Customize settings if needed.
    4. Accept the EULA and Privacy Policy.
    5. Click OK.
  • By Direct URL:
    1. Paste the package URL.
    2. Accept the EULA.
  • Optional: Choose the license for new installations or upgrades.

1. Click Summary → Finish.
2. Click Create Trigger when prompted.
3. Fill in the Trigger Description.
4. Add computers or groups as Targets.
5. Select the Trigger Type and click Finish.
6. Send an activation task for regular updates.

Note: After the upgrade, a system restart is required.