Frequently Asked Question

Issues Covered

• What is Phishing?
• How to recognize "Potential Phishing Threat" alerts
• Verifying your Anti-Phishing settings
• Reporting suspicious websites
• Toggling Anti-Phishing on or off
• Managing your Address List

In-Depth Explanation

ESET Smart Security Premium, ESET Internet Security, and ESET NOD32 Antivirus incorporate Anti-Phishing technology to block websites notorious for phishing activities. For optimal security, it's advised to keep the Anti-Phishing feature turned on (it is enabled by default).

Getting a Phishing Alert

Should you land on a suspected phishing site, a warning will display on your browser. While you can opt to ignore the threat and proceed, it’s generally not advisable to do so.

Checking Anti-Phishing Status

To verify whether Anti-Phishing is activated:

1. Open ESET's main interface.
2. Navigate to Setup → Internet Protection.

Here, if Anti-Phishing is active, you'll notice a green toggle and an "Enabled" status. If it's off, the toggle will be red, displaying "Disabled" or "Paused."

Running an Anti-Phishing Test

To assess the efficacy of Anti-Phishing, visit AMTSO’s Phishing Test Page.

Reviewing Anti-Phishing Logs

For an account of filtered web activity and emails, go to Tools → Log Files and select “Filtered Websites.”

Reporting Unrecognized or False-Positive Sites to ESET

• To report an unrecognized phishing site, use ESET's Report a Phishing Page website.
• For false positives, report through ESET's Report a False Positive website.

Both can be accessed via Setup → Internet Protection in the ESET main interface.

Re-activating Anti-Phishing

If the Anti-Phishing feature is off and you wish to enable it:

1. Open the main program window.
2. Navigate to Setup → Internet Protection.
3. Toggle the Anti-Phishing switch.

Whitelisting Websites

Some websites, although marked as risky by ESET, may be secure. To whitelist these:

1. Open ESET’s main interface.
2. Press F5 for Advanced Setup.
3. Navigate to Protections → Web Access Protection → URL List Management → Edit.
4. Add the desired URL.

Note: URL formatting supports wildcards like * and ?. Protocol prefixes like http:// and https:// are optional.