Frequently Asked Question

Issue

Resource Monitor shows no values, despite no apparent issues in logs and notifications. A reboot does not resolve the issue. Enabling or disabling usage history might also result in an error. The underlying issue is a corrupted snmpd.0.conf file.

Solution

Fixing the Issue by Deleting Corrupted File and Restarting SNMP Server

Follow the steps below:

1. Enable SSH Services
   • Navigate to Control Panel > Terminal & SNMP > Terminal to enable SSH.
     
2. SSH Login
   • Use an SSH client like Putty to log into your Synology NAS.
3. Enter Credentials
   • Use the root (administrator) username and password for login.
4. Elevate Permissions
   • Enter sudo -i and then re-enter the root password when prompted.
5. Delete Corrupted File
   • Execute the command sudo rm /var/lib/net-snmp/snmpd.0.conf to remove the corrupted snmpd.0.conf file.
6. Restart SNMP Server
   • Run the command sudo systemctl restart snmpd to restart the SNMP service.

Your Resource Monitor should be operational immediately after these steps. If not, a reboot of the NAS should resolve the issue.